Have a question about your order or need help choosing the right products? Our support team is here to help.
Fill out the form below with your name, email, phone number, and message, and a member of our team will get back to you shortly.
Most orders arrive within about 60–90 minutes after you place your order, depending on traffic and how busy we are.
Your order is on the way. Most deliveries arrive 60–90 minutes after ordering. If it’s been longer than that or you want a live update, give us a call and our team can check on your driver’s status.
We currently deliver to La Habra, La Puente, Anaheim, Whittier, Brea, Fullerton, and select nearby areas across Orange County, Los Angeles, the San Gabriel Valley, and parts of the Inland Empire. If the website says we don’t deliver to your address and you’re close to one of these cities, call us so we can see if we can make an exception or fix the delivery zone so you can order directly online.
Our standard delivery hours are 10 AM to 10 PM. Orders placed close to closing time are delivered as long as they’re confirmed before cut-off.
In most cases, the person who placed the order needs to be present with their valid ID when the driver arrives. If you need someone else to receive it, contact us before the driver is dispatched so we can see what’s possible.
First, refresh the page and double-check that your address is entered correctly and that you meet the minimum order amount. If it still isn’t working, call us and we can either help you troubleshoot or place the order for you over the phone.
If you need to change or cancel an order, call us right away with your order number. Once a driver is already on the road, changes or cancellations may be limited.
Yes, you can. Place your order and use the notes section at checkout to tell us your preferred delivery time window. We’ll do our best to hit that window, but exact times aren’t guaranteed. If you need something specific, call us before or right after you order so we can coordinate.
Yes. We offer a really generous 30% off first-time customer discount on your first order. Use code “30PERCENTOFF” at checkout. It can’t be combined with any other offers, but it’s one of the best discounts we run. For more info check here.
Yes. We run rotating daily and weekly deals on popular brands and products. Check the Deals section of the site and the banners on our homepage to see what’s live today.
o get alerts about new deals and drops, click this link and sign up: Join our deals list. You can unsubscribe at any time.
Make sure the code is entered exactly as shown, that you’re eligible for the offer (for example, first-time code on your first order), and that it’s not combined with another promo. If it still won’t apply, call us before you check out and we’ll help.
We currently accept cash, major debit cards, and secure bank-based payment options in most areas. The payment methods available for your address will be shown at checkout.
Tips aren’t required, but they’re always greatly appreciated by our drivers. You can tip in cash or, where available, through your payment method.
You’ll need a valid government-issued photo ID. In line with California law, orders are for adults 21+ or qualified medical patients 18+ with a valid doctor’s recommendation.
Contact us right away with your order number and a description of the issue. We’ll review what happened and work with you to fix it as quickly as possible.
You can call the phone number listed at the top of our website during business hours, or use the contact form on our Support page if we’re closed. We’ll get back to you as soon as we’re available.
If we’re closed, use the contact form on our website or send us a message with your name, phone number, and order number. We’ll review it and reach out as soon as we’re back open. If it’s urgent, call us as soon as our phone lines open the next day.
